Frequently asked questions
Everything You Need to Know
How do I hang the bamboo wall fan?
How do I hang the bamboo wall fan?
Our wall fans are lightweight and designed for easy hanging. They can be displayed using a suitable wall hook, nail, or hanging fixture depending on your wall type.
What sizes are available?
What sizes are available?
Our designs are offered in three folded-radius sizes: 50 cm, 60 cm, and 75 cm. Fully opened, they measure approximately 39.4 in (100 cm), 47.2 in (120 cm), and 59.1 in (150 cm) in diameter. Availability varies by design, and unavailable options remain visible as sold out.
Are the bamboo wall fans handmade?
Are the bamboo wall fans handmade?
Yes. Each piece is handcrafted using natural bamboo, so slight variations in texture, tone, and weave are part of its unique character.
Which size should I choose for my space?
Which size should I choose for my space?
For smaller bedrooms, entryways, or accent walls, start with the 39.4 in open size. For living rooms, dining rooms, cafés, or larger feature walls, the 47.2 in size creates a stronger focal point. The 59.1 in option is designed for very large walls and is currently sold out.
Can I use the bamboo fan outdoors?
Can I use the bamboo fan outdoors?
These bamboo wall fans are decorative pieces intended for indoor use. Keep them dry and away from prolonged direct sunlight, rain, excessive humidity, and strong heat sources.
Will the color look exactly the same as in the photos?
Will the color look exactly the same as in the photos?
Colors may vary slightly due to lighting, screen settings, and the natural texture of bamboo. These subtle differences are normal and make each piece unique.
How should I clean and care for my bamboo wall decor?
How should I clean and care for my bamboo wall decor?
Gently remove dust with a soft dry cloth or feather duster. Avoid soaking the fan, using harsh chemicals, or placing it in excessively humid areas.
Does the fan arrive fully opened?
Does the fan arrive fully opened?
The fan may be shipped folded for safer and more compact delivery. Simply open it carefully and position it to your desired shape before hanging.
Is the wall fan heavy?
Is the wall fan heavy?
The packaged weight depends on size: approximately 4.0 lb (1.8 kg) for 50 cm, 4.9 lb (2.2 kg) for 60 cm, and 6.0 lb (2.7 kg) for 75 cm. Choose wall hardware appropriate for your wall material and the finished piece.
What interior styles work well with bamboo wall fans?
What interior styles work well with bamboo wall fans?
- Bamboo wall fans complement many interiors, including Japandi, Wabi-Sabi, Boho, Coastal, Organic Modern, Minimalist, and warm contemporary spaces.
Do you offer free U.S. shipping?
Do you offer free U.S. shipping?
Yes. All products receive free U.S. shipping through September 30, 2026. No discount code is required. After the promotion, any applicable shipping charge will be shown at checkout before payment.
Where does my order ship from?
Where does my order ship from?
Orders are fulfilled from our workshop and warehouse in Hanoi, Vietnam. Preparation and delivery typically take 3–10 business days in total after order confirmation. Tracking information is emailed after the carrier accepts the shipment.
How can I track my order?
How can I track my order?
When your order ships, we send a tracking number to the email address used at checkout. Carrier scans can take a short time to appear after dispatch.
What should I do if my order arrives damaged?
What should I do if my order arrives damaged?
Contact us promptly at vneshomes@gmail.com with your order number and clear photos of the packaging and item. We will review the issue and provide the next steps under our refund policy.
Where can I read the return policy?
Where can I read the return policy?
Please review our Refund Policy before returning an item. Contact us first so we can confirm the correct return instructions and destination.
Is hanging hardware included?
Is hanging hardware included?
Wall construction varies, so use a hook or fastener rated for your wall type and the finished product weight. Contact us before ordering if you need confirmation about package contents.